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Contact Us

We are here to assist you with any questions regarding Seenify, your account, billing, API integrations, or technical support. Seenify is a product and brand owned and operated by BIGSWIPE.

Phone & Helpline

Call or WhatsApp our support line:

+91 80881 19647

Mon – Sat, 9:30 AM – 6:30 PM IST

Email Support

General inquiries & billing disputes:

support@seenifyapp.com

support@bigswipe.in

Telegram Live Help

24/7 Priority VIP Agent Desk:

@seenifysupport

Typical response under 15 mins

Registered Business & Merchant Details

In compliance with Indian Payment Aggregator guidelines (BillDesk / RBI) and Consumer Protection (E-Commerce) Rules, below are our verified business entity credentials:

Trade / Business Name: BIGSWIPE
Legal Entity Name (Proprietor): SANAKAMVARIPALLI KRISHNAPPA MOUNIKA
Constitution of Business: Proprietorship
Brand & Product Name: Seenify (Official Website: seenifyapp.com)
GST Registration (GSTIN): 29GCBPM7537K1ZZ
Principal Place of Business: Floor No.: Ground Floor
Building No. / Flat No.: 17, Sanjeevani Nagar
Road / Street: 6th Cross Road
Nearby Landmark: Om Sri Angala Parameshwari Devi
Locality: Hegganahalli Cross
City / District: Bengaluru Urban
State: Karnataka
PIN Code: 560091, India
Customer Support Helpline: +91 80881 19647
Support Operating Hours: Monday to Saturday: 9:30 AM to 6:30 PM IST (Closed on Sundays and National Holidays)

Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, as well as the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are provided below:

Grievance Officer Name: Venkatesh Kumar
Designation: Designated Grievance & Compliance Officer
Official Postal Address: BIGSWIPE, Ground Floor, #17, Sanjeevani Nagar, 6th Cross Road, Hegganahalli Cross, Bengaluru, Karnataka - 560091, India
Direct Email: grievance@seenifyapp.com (cc: support@seenifyapp.com)
Contact Phone: +91 80881 19647
Redressal Turnaround: All consumer complaints or grievances are formally acknowledged within 48 hours and resolved within 30 days from the receipt of the complaint.