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Shipping & Delivery Policy

This Shipping & Delivery Policy applies to the services and digital subscriptions offered on Seenify (seenifyapp.com), operated by BIGSWIPE (Proprietor / Legal Name: SANAKAMVARIPALLI KRISHNAPPA MOUNIKA).

1. Mode of Delivery (Electronic Service Activation)

All subscription plans, software access licenses, and parental telemetry quotas are delivered electronically:

• Instant Account Upgrades: Upon successful transaction completion via our payment gateway (BillDesk / Net Banking / UPI / Cards), your Seenify account status is updated automatically in real-time.
• Digital License Allocation: Target contact tracking slots, premium analytics modules, and parental monitoring pairing tokens are instantly credited to your registered profile.
• Download Access: The client application and companion installer can be downloaded directly from the official portal (seenifyapp.com/account) or the Google Play Store.

2. Delivery Timelines (Turnaround Time)

We pride ourselves on automated, instantaneous digital provisioning:

• Standard Delivery Time: Immediate (typically within 1 to 5 minutes of payment gateway authorization).
• Maximum Provisioning Window: In rare cases of delayed bank webhook callbacks or payment verification bottlenecks, delivery may take up to 15 to 30 minutes.
• Order Confirmation: An electronic receipt and transaction invoice containing your Order ID and plan details are dispatched immediately to your registered email address.

3. Shipping Charges

Since all services are delivered over high-speed internet and digital cloud servers, there are ZERO shipping charges, handling fees, or postal courier costs associated with any purchase on Seenify.

4. What to Do If Service Is Not Activated Promptly

If your account does not reflect the upgraded plan within 30 minutes of payment deduction from your bank or card:

1. Log out of your Seenify web dashboard or mobile app and log back in to refresh your authentication token.
2. Check your email inbox (including Spam/Junk folder) for the payment confirmation receipt.
3. If the subscription still appears inactive, immediately contact our 24/7 technical desk at support@seenifyapp.com or WhatsApp/call our support helpline at +91 80881 19647 with your transaction reference number.

Our engineering support team will manually reconcile and activate your subscription within 2 business hours.

5. Business & Fulfillment Contact Details